Social Media Policy

In order to ensure the satisfaction of its customers, AOKI Inc. (hereinafter “the Company”) has formulated this social media policy (hereinafter “this Policy”) to clarify the rules and etiquette of the Company when using or transmitting information through social media. This Policy shall be applied to all customers who use the Company’s official social media accounts (hereinafter “Official Accounts”). The Official Accounts of the Company are listed below.

Official Accounts

  • Instagram
  • Facebook
  • YouTube
  • Weibo
  • WeChat

I. Basic Policy

The Official Accounts shall be used to publish information about the Company.
The Company understands and recognizes that any information once published cannot be completely erased from the Internet.
The Company understands and recognizes that social media are Internet-based applications, and that they may therefore be accessed by an unspecified number of users.
The Company shall endeavor to publish information in good faith.

II. Disclaimers

  • 1.The Company shall not bear responsibility for the completeness or accuracy of information published on Official Accounts by parties outside of the AOKI Group.
  • 2.With the exception of cases where liability is attributable to the Company, the Company shall not bear responsibility for any damage incurred by a customer due to the customer having used an Official Account, or for any damage incurred due to a dispute between a customer and a third party.
  • 3.As a general rule, the Company shall not respond to inquiries or comments, etc., regarding posts published by the AOKI Group.
  • 4.Official Accounts are administered by their respective social media operators; as such, the Company is unable to respond to inquiries regarding system operation status or to technical questions, etc.
  • 5.Please note that any information published on social media is current as of the time of publishing, and is subject to subsequent change.
  • 6.The Company, at its own discretion, may end or suspend its operation of an Official Account without notifying users in advance.

III. Deletion of Content

As a general rule, the Company shall not delete posts or comments made on Official Accounts. Please note, however, that the Company may find it necessary to delete posts or comments, in cases where they contain content such as that described below.

  • 1.Content that is, or is suspected of being, contrary to public order and morals
  • 2.Content that is, or is suspected of being, connected to unlawful acts or criminal acts
  • 3.Content that causes, or that the Company adjudges may cause, nuisance, disadvantage, or damage
  • 4.Content that infringes on intellectual property rights (copyright, trademark rights, etc.), image rights, or privacy
  • 5.Content that impersonates another person
  • 6.Acts that constitute a violation of the terms of use of the relevant social media
  • 7.Content that discriminates, slanders, or infringes on the privacy or human rights, etc., of a third party
  • 8.Content that the Company deems to be inappropriate, including obscene expressions, etc.
  • 9.Content that constitutes political activities, election activities, and religious activities
  • 10.Content that harms the reputation or creditability of the Company
  • 11.Acts in which information provided by the Company is used or duplicated beyond the scope of personal use
  • 12.Content that is clearly incendiary or meaningless (empty posts, strings of meaningless characters, continuous posting of the same content, etc.)
  • 13.Suicide or murder notes
  • 14.Content that includes harmful programs and scripts, etc., or acts of spamming
  • 15.Other information that the Company deems to be inappropriate for the operation of Official Accounts

IV. Changes to this Policy

The Company may change this Policy without prior notice. Any such change shall enter into effect at the time it is published on this page.

V. Handling of Personal Information

The Company shall manage any content on its Official Accounts that includes personal information in accordance with its Privacy Policy.

VI. Intellectual Property Rights

When a customer publishes information on Official Accounts, the customer shall be understood to have granted the Company license to use free of charge on Official Accounts all copyrights, image rights, and other intellectual property rights relating to this information.

VII. Inquiries

Please make inquiries via the Inquiry Form below.

Social Media
Campaign Agreement

The Social Media Campaign Agreement ("Agreement") stipulates the notes when participating in the social media campaign ("Campaign") of AOKI Holdings Inc. ("AOKI" or "We"). By participating in the Campaign, you are deemed to have agreed to these terms and conditions.

Campaign Description

Please agree to the agreement and follow our official account and participate in the campaign.

Our official accounts

  • Instagram: @aokiglobal.official
  • Facebook: @AokiGlobalOfficial
  • Weibo:AOKI青木西服
  • WeChat: AOKI青木西服
  • Minors must have parental or guardian consent to participate in the campaign.
    Minors participating in the Program are deemed to have the consent of their parents or guardians.

About Prize

  • We reserve the right to delete the content of any message or information submitted by an entrant, and to disqualify an entrant from the event if it is untrue, questionable, or contrary to good practice.
  • By providing the information necessary to participate in the campaign, the applicant agrees to allow us to provide the applicant's name, address, and e-mail address to the AOKI for the purpose of disseminating information and comparison purposes.
  • Personal information provided by applicants will be properly manFaged in accordance with our Privacy Policy.
  • The Company will not be responsible for replacing any prize once sent or received if it is lost, stolen, abandoned, or damaged after the prize has been sent or delivered.
  • Prizes will be shipped via international mail (EMS) and we are not responsible for any loss or damage to prizes during shipping, and winners may not claim replacement or redistribution of their prizes.
  • Please make sure to turn off the private setting of your postings and follow our official accounts. If we are unable to contact you, your entry will be deemed invalid.
  • By changing the account name during the period and if it becomes difficult to verify that the account is the same account, it may be disqualified from the drawing.
  • Winners will be contacted via direct message.
    (*We will never paste a link to a website and ask for your credit card number. If there is such communication, please be aware that it is all fake accounts.)
  • We inform winners only from our account. Please be careful of direct messages from fake accounts.
  • Those who violate the terms of use of various social media will be invalidated for winning the prize.
  • If an entrant uses more than one social media account to participate in the campaign and we confirm that these accounts have been used by the same entrant, only entries from one account will be considered valid and all other entries will be disqualified.
  • Duplicate winners at the same address will be disqualified. (Only one entry can be sent to the same address.)


  • According to the R.O.C. tax law, winners with overseas income exceeding NT$1,000,000 are required to declare their overseas income. Winners of this event whose prizes exceed NT$1,000,000 in total value and their own overseas income are required to declare their overseas income on their own.
  • In the event of natural disaster, fire, war, conflict, accident, or other events beyond our control, we reserve the right to modify the campaign or prizes, terminate the campaign, or change the value of the products at any time.
  • If a winner does not meet the eligibility requirements or voluntarily gives up the prize, no additional drawings will be made.
  • Please provide correct information and exercise extreme caution. Entrants warrant that the information provided is true and that no third party information has been used. If the correct information is not provided and cannot be contacted and submitted after the announcement, the entrant will be deemed ineligible for the prizes.
  • Prizes are subject to actual inventory and our final confirmation. In the event of inventory shortages, prizes will be substituted with equivalent items.
  • Applicants agree in advance that we may process and edit the submitted content and captions for advertising and in-store promotion purposes and use them on our spcia; media and web pages, regardless of the time period or region.
  • Separate Agreement or notes may be established in addition to this agreement, depending on the details of the Campaign. In such cases, separate Agreement or notes etc. shall take precedence over this agreement.
  • This campaign is in no way affiliated with Meta Platforms, the Instagram and Facebook operator. *Including successor management companies.
  • Inquiries regarding the status of this campaign, announcement of winners, or any other inquiries regarding this campaign will not be accepted.


  • In the event of loss, error, unrecognizability or corruption of data due to computer, network, telephone, technical or other reasons beyond the our control, the registration data for this event will become invalid. We shall not be liable for any loss, error, inaccuracy, or corruption of data registered by entrants. We shall not be liable for any loss, error, unrecognizability or corruption of data, and no objection will be entertained by the entrant and the winners.
  • We will not be liable for any damage incurred by an applicant due to the leakage of the applicant's personal information caused by the spoofing of our account, even if such damage is caused by reasons not attributable to us.